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Stretching our minds and your carpet in Overland Park

By | Carpet Cleaning, Field Notes | No Comments

IMG_1540Our mission is to deliver excellent service in every opportunity. One way we do that is by continuing our education. The carpet cleaning industry is constantly changing with new solutions and equipment, so if you do not stay informed your company and your technicians can get left behind. I am Jordan Owens the Operations Manager for Perfect One Clean. We provide carpet cleaning services for Overland Park, Olathe, and other surrounding areas in the Kansas City area. I recently attended the IICRC class for Carpet Repair and Re-installation. The class included hands on teaching of how to re-stretch existing carpet which we are starting to see more and more of.

There are many factors that can lead to your carpet buckling, such as poor installation, water damage and also general wear and tear among other things. I learned a lot of strategies on how to properly asses the problem and then the techniques used to solve them. Along with re-stretching a big portion of the class was focused on doing repairs such as re-seaming two sections of carpet. To properly re-stretch carpet, a lot of times the best solution is to bust a seam and stretch two rooms towards each other which requires you to know how to re-seam them. However one of the most valuable things I learned from the class is how to do a bonded insert, or a “patch”, the correct way.

These are used in situations where a small section of the existing carpet is beyond repair and the only solution is to cut out the damaged area and re-install a new piece of carpet in that area.

Honestly, this was my favorite technique I learned, because if done properly you can’t even tell where the bonded insert is. They give you a lot of time to try the techniques you learned and the proper tools during hands on training. Ever since coming on full time at Perfect One clean I have always enjoyed attending these classes and learning as much as possible about our industry. In the past few weeks since receiving my RRT certification I have already come across quite a few jobs from our clients where I was able to put my newly acquired skills to the test, and have had great success so far.

Above are a couple pictures of a re-stretch job I did in Overland Park, KS. The client wanted to put their house on the market and their Realtor recommended that they have the carpets cleaned and re-stretched. So on this particular job before we did any carpet cleaning we made sure to re-stretch the carpets first. There was one area on the carpet in the hallway were we had to break the seam, re-seam it then stretch it. The client was very happy with the end result.

Part of what our clients like is that along with carpet cleaning we are able to offer other services such as re-stretching and carpet repair. This keeps the client from having to make a bunch of phone calls and appointments.

Carpet Cleaning and Repair by Perfect One Clean in Leawood, Ks

By | Carpet Cleaning, Carpet Repair, Field Notes, Leawood | No Comments

We provide carpet cleaning services in Olathe, Overland Park, Shawnee, Lenexa, and Kansas City, Ks. Our services include carpet cleaning, upholstery cleaning, tile and grout cleaning, and hardwood floor cleaning. Some of our referral partners include restoration companies that need us to come in after disasters and steam clean the flooring that has been damaged. In these cases we also have to do repairs like new tac strip, repairing carpet and stretching back carpet. We got called to a house in Leawood,Ks that had water damage in the basement. After the restoration company dried out the basement we were called in to replace pad, tac strip, and stretch the carpet back. Once we got everything put back we steam cleaned the carpet. It wasn’t a big job but we still do our 12 step carpet cleaning system to provide the very best service.

Along with our steam cleaning services we are also able to provide these specialty service for our customers. In some water damage instances it is also necessary to steam clean the concrete floor. This usually has to occur if the water source came in from the outside, because of the contaminants in the water. It is very important to know not to skip any steps when restoring a property from a water damage loss. Over the years we have seen people that try to dry out their basement or restore the flooring themselves and this always results in more problems than what they began with. In some cases home owners do not have flood insurance and can not afford to have complete restoration done. So to this I advise to at least get the water extracted by a professional cleaning company with a truck mounted unit and discard any wet pad. If the customer can afford air movers and dehumidifiers for a couple of days even better. Bottom line is no matter how big or small the job do not skip the proper steps. For more information visit our website atwww.perfectoneclean.com.

Rules for removing pet stains and odors from your carpet

By | Carpet Cleaning, Carpet Repair, Field Notes, Leawood, Olathe, Overland Park | No Comments
Perfect One Clean has been in the carpet cleaning business now for over 10 years serving Olathe, Lenexa, Overland Park, Spring Hill, Shawnee and other surrounding cities in the Kansas City metro area. The majority of the calls we receive are due to pet urine stains and odor. The process of removing pet stains and odors can be very tricky due to all the products that our available to home owners. The majority of these products for removing pet odors simply makes the urine odor worse. In other words these store bought carpet cleaning products are a carpet cleaners nightmare. Most pet owners, when they see their pet has had an accident on the carpet, will run to the cabinet and grab a bottle of carpet stain remover and blast away on the pet stain. If this process continues over and over in one room, the urine odor can become very
strong.

olathe-pee-carpet-clean

At this point it no longer is a carpet cleaning job, but a restoration job. Steam cleaning carpets that have severe pet damage can make the odor worse if you do not address the urine issue first. We recently had a pet urine call from Overland Park, Kansas where the homeowner had been putting an enzyme on the pet stains every time his pet had an accident. The smell was so bad that he went and rented a Rug Doctor thinking that would help, but all it did was make it worse. Finally, he called us and we were able to salvage the carpet which was only a year old.
When a pet stain is fresh, its ph level is about a 5 or a 6 this is the time to address the issue. If the pet stain sits for to long its ph level can go from a 5 or 6 to “alkaline”  10 to 12 on the ph scale. Once it reaches this level it becomes more difficult to remove. If left for days or longer pet urine begins to change the dye structure of the carpet making the stain permanent.
The salts and crystals left behind as the urine dries draw moisture to them. So in the summer months when the humidity is high the salts attract the moisture in the air. This can cause the odor to become worse as the ammonia gas is released as the moisture evaporates.
Here are some Do-it-yourself tips from Jordan Owens, Perfect One Cleans Operations Manager and IICRC (Institute of Inspection Cleaning and Restoration Certification) certified technician.
WET PET URINE
1. Use a Shop Vac or any home spotting tool and extract as much of the wet urine out of the carpet as you can.
2. Blot up any excess urine with a towel
3. Use a bottle of Perfect One Clean Home Pro Spotter, apply enough to cover the urine spot. Let this sit for 10 minutes.
4. Pour one cup of warm water on the spot.
5. Extract with your shop vac or wet vac. Try to get the carpet as dry as possible.
DRY PET URINE
1.Use a bottle of Perfect One Clean Home Pro Spotter. Apply enough to cover the urine spot. Let this sit for 10 minutes.
2. Pour one cup of warm water on the spot.
3. Extract with your shop vac or wet vac.
4.Apply white vinegar solution(1 part vinegar with 2 parts water).
5.Rinse with 1 cup of warm water and extract.

Our staff is highly trained in stain and spot removal techniques.We are IICRC certified in all cleaning methods to make sure our clients receive the best carpet cleaning service available. For any questions or to schedule an appointment go to www.perfectoneclean.com or call 913.709.5398.

Take off your shoes, please!

By | Field Notes | No Comments

Take off your shoes Please! Have you ever had a friend or family member that every time you went to their house they asked you to take off your shoes? Sometimes the first thought is “my feet might stink” or “why did I have to wear the sock with a hole today?” Most people think that their shoes are clean. Think again after reading this you will be surprised what can come in on the soles of your shoes.
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